ChatGPT is once again struggling with error messages

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ChatGPT is failing to deliver responses for many users, with OpenAI admitting the chatbot is once again struggling.

Users making requests of the chatbot are seeing “Hmm… something seems to have gone wrong” messages, with a secondary message stating “There was an error generating a response.”

ChatGPT is not responding to many users’ requests

Barry Collins

The problems are affecting both the ChatGPT service and customers who use an API to run GPT-based chatbots of their own.

The OpenAI status page states that there is an “elevated error rate impacting ChatGPT,” which could also lead to problems logging in to the service. The company says it is “continuing to investigate the issue” at the time of writing.

It’s the second time in two days the company has reported problems with an elevated rate of error messages. Yesterday the company claimed a fix had been implemented, before later stating that its team was “monitoring error rates closely, and we are continuing to work on a fix for this issue.”

Once again today, the company claimed to have fixed the issue, before once again stating it was “investigating” the problem.

OpenAI’s status updates suggest it’s a niggling issue

Barry Collins

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ChatGPT experienced similar problems last month, when the service was unresponsive for a period of almost three hours, according to OpenAI’s status dashboard.

In November, the service was reportedly hit by a denial-of-service attack from a malware group calling itself Anonymous Sudan. A denial-of-service attack typically floods the service with so many requests that its servers become overwhelmed.